Thunderbird Community Forum

I have a problem with the 64-bit to 32-bit installation. (It created a duplicate for me), I uninstalled everything properly and reinstalled Today my computer does not recognize version 32 in default mode and I need it for my accounting software. We checked the registry keys, the settings ... everything is ok Thanks for your help.

Two months ago I tried to send an email on Thunderbird (not using email address logged in here) and I received the popup message below. I did not access the site as given, but just uninstalled and reinstalled Thunderbird and all worked OK until now, The same thing just happened. My IP said they had not heard of Abusix and that it might be a problem with Thunderbird, hence the reason for de/re installing. Is this threat real or is it a hoax or scam or what. Searching for Abusix all I get are results pointing me to their website.

My local folders are missing. There is nothing in my profiles to recover from. This is the second time this has happened after a Thunderbird update. Last time the local folder were found in my profile and I was able to restore them, This time there is nothing to restore. Has this happened to other users?

Cox is my internet provider and did at one time handle my e-mail. They quit the e-mail and forced us to Yahoo. I wanted to continue with my Thunderbird and was able to get most of it working. I can download my e-mail but I can't send. I keeps asking me for a password to my smtp server. I've tried all my passwords without success and there's nowhere in the application that gives me the option to reset it. Hope you can help MG Taylor

I used troubleshooting mode and now my fonts and columns settings are gone. I had replaced Recipients column with From and Recipient in all my mail folders (I have lots). And everything looks different now. Different fonts and smaller text size everywhere.

How do I get my previous settings back?

BTW, the Troubleshooting Mode dialog is confusing. It didn't seem to do any thing until I checked a check box which followed the blurb about making the changes permanent. So I may have accidentally asked it to make them permanent. Not sure because the UI was unclear what it was asking me to do. Why are there 2 separate dialogs popping up? Do I have to tick something to make it enter TbS mode? Not clear. (I am technical but not about the internals of TB.)

I do have backups of my TB folder but I would need direction as to what files I would need to restore.

Thanks!

Hi, I'm not able to open jpg files which are joined in a message. When I want to, I can't find the default application Photos in the choice menu (see the images). I have installed the "visionneuse de photos windows" which replaces the default application Photos for windows 10. I think maybe it is the source of the problem, but I can't find any solution to open images whithout saving them in my computer. I don't understand why the "Photos" defaul application doesn't even appear in the choice, while it is still installed on my computer.

Is there anybody who can help me ? Thanks !

I have four different email accounts.

There is one however that it has no messages in its inbox. Yet, it has about 200 messages in various sub folders.

When I click on my unified inbox, all of the messages that are in the sub folders are showing up in the inbox.

If I select them and try and drag them into their own sub folders, the drop highlight disappears. It only allows them to be dropped into other folders, not the ones that they should be in.

This indicates that they are actually in those folders. To test this I can click on those sub folders and see the messages in there, as well as in the main unified inbox.

I removed the account and all associated data, and re-added this again. The exact same problem happened.

Can anyone suggest anything I can try to fix this behavior so that the messages in the sub folders do not appear in the unified inbox?

Thank you so much, any help would be appreciated.

We had to change our Spectrum password. Even after updating the password in Thunderbird, it still says that it cannot connect to the server. How do we reset things without loosing all of the folders in Thunderbird email?

An error msg comes up: Import failed unexpectedly, more information may be available in the Error Console.

But I don't know where that is.

My emails seem to have stopped since your last update.

Thunderbird 128.6.0esr (64 bit) can obtain access to my Google Calendar and Contacts but not to email. This is a clean installation on a brand new Windows 11 computer. I have reinstalled Thunderbird three times, deleted saved passwords, deleted only the SMTP and IMAP saved passwords (preserving OAuth2 passwords), deleted Thunderbird's access in Gmail security settings to force it to re-request access, followed every instruction on every forum and help page I can find, but Thunderbird refuses to send and receive mail. Thunderbird finds the correct configuration and sets it up (correct ports, IMAP, SMTP, correct servers, OAuth2, etc.) I used my Gmail address and the same password as I use for webmail.

I am presently using Outlook for Gmail because it connected immediately using the same credentials as I am trying with Thunderbird. When I delete access permission in Gmail security settings, then add Gmail to Thunderbird again, it prompts for access to Contacts and Calendar but not to mail (one time it flashed a screen saying it could not because Java is not enabled in my web browser--but Java is enabled on both my default browser, Edge, and on Chrome; the page that came up appears to be some internal browser in Thunderbird).

The attached images show the configurations for IMAP server, the SMTP server, and that the saved passwords contain two OAuth2 URLs, one for contacts and the other for the calendar, but nothing for mail.

I have been using Thunderbird for years, and have a massive archive of emails in it, would really like to use it as my email client rather than Outlook. Installation and configuration has never been this difficult. Does anybody have any thoughts on what to do next?

I have had issues with thunderbird. I use it to email customer for my Mitchell 1 software. I have used it since 2017. I have had to uninstall it and reinstall it or update it a few times over the years. It would not work this week. So I was going to uninstall/reinstall it. It will not let me uninstall it. It gives me a error that it needs to reboot to update. I have click yes and no many times. It has restarted my pc but it still gives me the same message. I have also tried to install it and it will show me the same message.

Hello,

I received a new laptop with Ubuntu 24.04 and I'm trying to install Thunderbird. I have tried snap, flatpack, the downloaded package and nothing works. The only one that worked so far is https://www.omgubuntu.co.uk/2024/08/install-thunderbird-deb-not-snap-in-ubuntu-24-04 but this results in a different (?) thunderbird being installed, thunderbird-esr and there is no icon in the dock and I cannot pin it in the dock, which is a bit annoying. I saw there are other people having the same issue as me https://ubuntu-mate.community/t/cannot-install-thunderbird-because-it-is-not-allowed-by-dot-thunderbird-plug-rule/28878/13 https://askubuntu.com/questions/1538919/ubuntu-24-02-error-installing-thunderbird

The command `$sudo snap install thunderbird` gives the following error `error: cannot perform the following tasks: - Mount snap "thunderbird" (609) (installation not allowed by "dot-thunderbird" plug rule of interface "personal-files" for "thunderbird" snap)`

I also tried various commands offered in response to the questions linked above `$snap connections thunderbird` returns `error: snap "thunderbird" not found`

`$snap interfaces | grep personal` returns `119::personal-files firefox:dot-mozilla-firefox 'snap interfaces' is deprecated; use 'snap connections'.`

`$snap version` returns `snap 2.67 snapd 2.67 series 16 ubuntu 24.04 kernel 6.8.0-51-generic`

`$snap list --all thunderbird` returns `error: no matching snaps installed`

I also tried via the Ubuntu "App Center" and the Install button just keeps coming back. I expect it's running into the same error I have via the terminal and doesn't give any feedback in the graphic interface.

Please let me know what I must do to install Thunderbird via snap.

Thank you, Caroline

When scheduling a meeting, I make notes in the "description" as to what is to be discussed, key points, etc. How do I print the event?? Short of copying the contents of the description into a mousepad document and printing that out, I'm at a loss as to how I achieve this. Guidance appreciated.