Thunderbird Community Forum

I use TB via MailWasherPro to receive emails. Some of the emails which arrive at MWP do not transfer to TB. I have looked in the spam etc boxes and they are not there. I have contacted MWP and they say the emails are only previewed in MWP and have no part in the transfer.

Maybe some settings in TB are not correct?

How do I report an issue with the way NVDA and Thunderbird interact? When I tab, I can't out of a link, and the focus does not move. If I tab to a link in a message then arrow down, I am where I expect, but then if I go to the top of the message, the tab focus remains where it was when I last hit the tab key. This is not standard behavior, but everyone else I've talked to seems to think it's behaving normally and has no tips for me on how to fix it.

My Macbook Pro has been crashing - sometimes Firefox, sometimes Thunderbird -sometimes multiple times/day. I've saved many of the crash reports in case they might help someone know how to fix this. An Apple tech person diagnosed my memory was broken, so I just got a new logic board and reinstalled all my data from my Time Machine backup. Then a message popped up that Thunderbird was damaged and should be put in the trash. Around the same time i replied to an email from someone at Thunderbird donor who was responding to a question i had about a small donation i tried to make - i explained i was having trouble with Thunderbird. At that time, i could see the Thunderbird icon in my task bar. When talking with someone from Apple support this evening who was helping me answer a couple of questions, including about a new "mail" icon that showed up in my task bar, I mentioned that i'd like to learn how to back up or archive my emails in Thunderbird. That's when i saw that the Thunderbird icon - had disappeared. The Apple support person and i searched all over my computer for the Thunderbird app, but couldn't find it. I'm really nervous. I have over 300,000 emails I've been wanting to learn how to archive - or something. I don't want to delete most of them. I hope someone can help me find everything. Thank you.

Hi team,

I tried switching over to the monthly release branch however none of my addons work.

Is there some major incompatibility introduced (aka WebExtensions)? I can not find any documentation anywhere as to what changed or why an extension would not work with 129+.

Also the release notes do not mention that 136 changes the Profile format, requiring a redownload of all messages from the server and therefore reindexing. This took several hours, only to find the addons don't work. Downgrading Thunderbird gives a profile error, and requires the `--allow-downgrade`switch to restore functionality. There should be a warning in the release notes regarding the one-way nature of the upgrade.

Thanks!

Received the following message below. I cannot find where the error console takes up residence.

Would appreciate anyone who can assist me with this.

Thanks.

I have a bunch of email ids in a "category" in Windows Live Mail. If I use that to send an email, I can open the list to delete a specific email id. How do I do that in Thunderbird? Thanks.

We are experiencing a certificate error. Under linux I get a message at the top of my screen telling me of the error and asking me if I want to override. That message does not show up under windows 11. Because the message does not show up we can not override. The problem is temporary but I need to get to the server as soon as possible. Please help.

Dave

Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal raction of beeing reachable with a "reply from xxxx.". I am on Windows 7 SP1. I have checked several times all setting POP and SMTP, switched off Firewall, uninstalled virus scanner, and and and many more (all knowledge found on internet..). Pressing the "Get Message" button in the upper menue bar shows no raction when pressed. The icon "Get Message" on the left side of the button "+ New Message" results in a none moving blue status bar at the right bottom of the window. After a while with the message "timed out.. ".In the settings "Config Editor.." the values of "mailnews.tcptimeout" are set to "300", and "true". I am using TB since donkey years with many many eMails. Are the lost? Thank you for support and help, Andy

Get Messages doesn't work anymore. I created another profile with the same email address and it works fine. The issue is that I lost all my info, addresses, and most importantly the Calendar. I've been messing around with this all in trying to import that info into the new profile, but failing. I copied calendar-data to the new profile, but it doesn't show up. Can someone please help! Thanks, Paul

When I try to send email, I get the message:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.suddenlink.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I do not know what this means. Sometimes when I shut Thunderbird down and restart it, I can send maybe one message successfully. If I then try to send another I get the message above. When I re-install T-bird, the same happens. Any help would be appreciated.

Originally, when I clicked on he Thunderbird icon on my desktop, a box came up saying "File Not Found". Now I am getting in my email but the box still flashes just before my email comes on the screen. But now when I open my list of emails, the email comes up but thee is a red dot box surrounding the email. If I click on the email I get a Blue Box that says, "Link Location. Enter a web page location, or a local file, or select a Named Anchor or Heading from the field's context menu:" Then it list an "http.//" address and below that it says, "Choose a File", then "Attach the source of this link to the message." And a box the says, Advanced Edit...", and a box that says "OK" and one that says, "Cancel." I don't know what all that means. Also, on the "FROM" line of the email it has my name and my email address as if I sent it. My name and email address is also on the "TO" line. At the very bottom of the email, there is a yellow message that says, "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Wayne Haver <whaver@mynewroads.com> It doesn't do any good to send me an email

A month or so ago an update changed my Thunderbird screen view. It opens in the Inbox and that is the ONLY folder I can access. I can't find the Sent mail folder, the Deleted folder, the Drafts folder, any Archive folder or any other folder. The line below the Menu bar says "Inbox" with the number of messages, and I can't find a way to "go up a menu level" to see the other folders. I DO have "All Folders" checked in the View Folders dropdown. I have been through the "Settings" options and nothing I do will allow me to see the other folders. I am on the version, 115.18.0. Any suggestions would be greatly appreciated.

I lost my primary password so I tried to reset it using this code in the console: "chrome://pippki/content/resetpassword.xhtml" . It has been running for a long time. I haven't received the Reset Password popup. It is still running. Attached is the screen shot.

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong.

I start the account setup, set my email address and password and click continue. It shows an automatic IMAP configuration, I click Done. A window pops up from Google for me to allow Thunderbird to access my Google Account. I click Allow. The window goes away and It goes back to the account setup screen with a yellow error box saying "Unable to log in at server. Probably wrong configuration, username or password."

I know my username and password are correct. Any suggestions?

When I receive an attachment in an email, I have the option of opening it, in this case a PDF. Then the attachment is properly displayed, and one of the options given is to print the attachment. When I select print, I get a progress gif that just continues to spin; nothing gets printed. I can open the PDF with Adobe and print it so I know the PDF file is intact.

Help.

Jag får ett otydligt felmeddelande när jag försöker skicka mail till alla 50 medlemmarna i vår förening. Nytt fel sedan 2 dagar. Vad betyder felmeddelandet och vad gör jag?

Windows Live Mail finally stopped working for me. I tied both gmail desktop notifications and Outlook and kept having the same problem: I'd get a pop-up for 3 seconds saying I had an email in another account and then it would disappear. There was no record of it in "Notifications" like there was for WLM.....so, if I didn't see it pop up, I'd never know.....which takes away the main purpose of having it.

So, I decided to try Thunderbird and get the same problem. A very brief pop-up saying I got an email and then it vanished....with no record. So, if I was in the kitchen or bathroom, I'd never know about it.

Any suggestions?